Terms and conditions of Sale and Delivery
To review the terms and conditions in Danish, click here.
The following terms of sale and delivery for Fairpoint Holding ApS (hereafter referred to as the company), applies to all orders, unless otherwise is agreed upon, in writing.
out.fairpoint.dk is owned and driven by Fairpoint Outdoors A/S (CVR no.: 27908780).
Acceptance of Orders
The company is entitled to reject any orders, if acceptable credit information about the customer, cannot be obtained.
The company is entitled to make changes to all pricing, without further notice. Any prices quoted on the webshop, are net prices excl. tax and other expenses and may be subject to changes in customs duties and excise taxes of any kind and sudden exchange rate fluctuations.
Any order accepted by the company, is always obtained with reservations regarding force majeure, and sub-suppliers' failure to deliver materials required for production.
Reorders / Web orders
Orders received on the phone or placed in the web shop have been received, once an employee has confirmed the order on the phone or once an order confirmation is received by e-mail. Reorders placed Monday through Thursday by 12:30 PM will be shipped within 48 hours of receipt.
Any orders, Preseason or Reorders, totaling or more than X of any combination of the company’s products will receive free freight shipment.
Payment and Account
Standard payment terms on Reorders are net 30 days.
The company reserves the right to make a credit rating before accepting any orders.
We accept payment with the following payment cards:
Terms of Delivery
All goods will be delivered ex works in accordance with the ICC Incoterms 2000, unless otherwise is expressly stated on the order confirmation.
Time of Delivery – Delays
The company reserves the right to postpone the date of delivery with 30 days. In case of delays attributable to circumstances construed as force majeure, the date of delivery will be postponed for the duration of time any such circumstance is preventing delivery. Furthermore, the company are entitled to either postpone the delivery of an order or to cancel an order, if the customer fails to make payments, for goods previously delivered. This same reservation does not entitle the customer to cancel present orders.
The property of the goods delivered remains to be the company’s until payment, in full, has been effected.
Returns will not be accepted without a preauthorization from Customer Service. Unauthorized returns will be refused or returned to the dealer. Approved returns are subject to a 10% restocking fee plus a 10% restock fee if the merchandise received is not in it’s original condition and packaging. All goods sent back are to be followed by a delivery note, stating the name of the sender and the quantity of goods by color and size. A copy of the invoice is to be sent with the goods. If not, the company will charge a service fee.
Complaints shall be made within 7 days of receipt of the goods, at the latest. Complaints concerning part-deliveries do not entitle the customer to cancel the remainder of an order. Complaints of non-visible damage shall be made within 7 days from the day on which the damage could have first been discovered. Discontinued product will not be accepted for credit or replacement
Exchange of goods
If shipping costs of returning goods (of any kind) are to be paid by the company, the returning party is required to contact the company with information regarding the return. The company will then arrange for the goods to be picked up and shipped. If this procedure is not followed, we will not cover the costs of the shipment.
Relief (Force Majeure)
The following circumstances must be considered cases of relief if they impede the performance of the contract or render performance thereof unreasonably burdensome: industrial disputes and any other circumstance beyond the control of the parties such as fire, war, mobilization and draft for military service of a similar scope, requisitioning, sequestration, currency restrictions, insurrection and civil unrest, shortage of transport, general shortage of materials, restrictions in the use power and non-delivery or delays in deliveries by sub-suppliers attributable to any of circumstances mentioned hereunder. The party wishing to claim relief by reason of any of the said circumstances shall notify the other party in writing without delay on the intervention and on the cessation thereof. The parties reserves the right to terminate the contract if, by reason of any of the said circumstances, the performance of the contract becomes impossible for more than six months.
In the absence of any written agreement with the company to the contrary, goods shall only be sold from the business address stated on the order.
Venue and Law
Any dispute will be settled by the Maritime and Commercial Court of Copenhagen (Sø- og Handelsretten), in accordance to Danish Law.
At Fairpoint we comply with the new GDPR (General Data Protection Regulation) legislation, which was effectuated May 25th, 2018. The new legislation is securing the processing of your personal data, and your data is safe with Fairpoint.
1. Who is processing your personal data?
1.1 Fairpoint, the authorities, if required to by law, and some of our business partners.
2. Who can I contact if I have any questions regarding the processing of my personal data?
2.1 You are welcome to contact Fairpoint at: firstname.lastname@example.org
3. What is the purpose of the processing of my personal data?
3.1 The primary purpose is to preserve the ability to sell and send goods to our customers, and in that regard Fairpoint further wants to stay in contact with our customers/potential customers. We do this by e.g. sending you updates, evaluations/feedback, newsletters and invitations.
4. What categories of personal data is Fairpoint processing about me?
4.1 Typically, we process e.g. your name, address, e-mail address and phone number.
5. With whom does the company share my data?
5.1 Normally, Fairpoint does not share your personal data with anyone outside the company. However, sometimes we transfer your personal data to e.g. a business partner and service providers, for example the transportation companies, responsible of getting your goods delivered to your address.
6. Is my personal data transferred outside of EU?
6.1 Fairpoint is a global company; hence personal data will, from time to time, be processed in our global business environment – also outside of EU in a secure and appropriate manner.
7. For how long does Fairpoint process my personal data?
7.1 We will process your personal data for as long as it is necessary to fulfill the purpose mentioned in section 3 and in accordance with applicable law. Or until you make us aware you do not want us to process your personal data any longer.
8. Can I lodge a complaint with a supervisory authority about Fairpoint’s processing of my personal data?
8.1 Yes, you can do that at any time. Please contact your local data protection agency/supervisory authority.
9. What are my rights?
9.1 You have the right to (I) get your personal data rectified and/or erased if they are incorrect, (II) be informed about the personal data Fairpoint is processing about you and (III) object to the processing of your personal data.
Please feel free to contact Fairpoint: email@example.com with any additional questions.
 Finland € 1000 / Germany-Benelux € 750 / Norway NOK 10.000 /Sweden SEK 10.000